Shipping and return policies for Planisphere

Shipping Info
Orders are packed and shipped Monday-Friday only. Most orders are shipped within 7-12 buisness days from the order date. Orders placed on the weekend and select holidays are processed on the next business day.
If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days.
Return Policy
If you received a product/content that is defective or damaged, you may be eligible for a refund. If you determined that the product needs to be returned, please write an email to MAIL@PLANISPHEREBAND.DE - Returns can take up to 3 weeks to process. We will contact you via email when we process your return.